Bonus Terms & Conditions

1. All bonus offers are strictly limited to one per person and their family, home address, email address, IP-address, telephone number, account number, credit or debit card number, e-wallet number, payment system account (Neteller, Skrill, etc.), one electronic device (computer, mobile phone, tablet, etc.).

2. All Players can take advantage of bonuses, except for cases when the bonus has country restrictions and the Player is a citizen of one of these countries.

3. Bonuses are not available to Players from the following countries: Bulgaria, Macedonia, Republic of Moldova, Philippines, Sierra Leone, Spain, Belarus, Ukraine .

However, if you are a citizen of these countries but residing in a non-banned country this will not affect you. We may need to request documents such as Proof of Address to confirm your residency, and any winnings could be potentially void if this cannot be confirmed.

4. The Player is not allowed to abuse the bonus offers. In case of such abuse the Casino has the right to prohibit the Player to receive any bonuses and to cancel any winnings received using bonus funds, both at the moment of wagering and after it.

5. The Player is not allowed to use any strategies while playing with an active bonus in order to fulfil the requirements to wager the bonus. If the Player uses such strategies, and if the Casino has sufficient grounds to believe that the Player's actions are aimed solely to obtain financial benefits using the bonus advantage, then the Casino reserves the right to cancel all Player's winnings.

Strategies that may be considered as bonus abuse include but are not limited to:

• Switching between games with varying contribution rates: Rapidly changing between games that have different contribution rates to the wagering requirement, especially favoring games with a higher contribution rate only when needed.
• Utilizing low-risk betting systems: Using betting systems such as Martingale, D'Alembert, or any other strategy that minimizes risk and guarantees minimal losses, effectively manipulating the wagering requirements.
• Reducing the stake size of more than 80% after a large winning bet with aim of completing wagering with minimal risk.
• Betting on both outcomes in games with multiple betting options: Placing bets on both sides of a game where two outcomes are possible (e.g., red and black in Roulette) to ensure low-risk completion of wagering requirements.
• Exploiting game features to hedge bets: Using in-game features like double-up options after a win to maximize gains from a win and then betting minimally to fulfill the wagering requirements.
• Maximizing bets on high RTP (Return to Player) games: Consistently betting large amounts on games with a high RTP, which statistically lowers the casino's edge, in order to maximize the chances of winning while fulfilling the wagering requirements.
• Manipulating bonus rounds and free spins: Intentionally seeking out and using bonus rounds or free spins in specific games to increase winnings without significantly impacting the wagering requirements.
• Betting patterns that mimic software or system play: Displaying betting behaviors that closely resemble automated or system-based play, where the Player consistently follows a specific algorithm or pattern that suggests non-random, strategic behavior aimed at maximizing bonus advantage.

6. All bonuses are added according to the UTC time zone.

7. All bonuses have a minimum deposit requirement for obtaining the bonus, limitation of the maximum possible bonus amount, wagering terms, limitation of the maximum amount of bets while wagering, time limitation of bonus life, unless otherwise indicated.

8. Unless otherwise specified in the individual Bonus Terms and Conditions, all bonuses, free spins and any winnings attached to either where wagering requirements have not yet been met, must be wagered 40 times the bonus amount/free spins winnings amount, and are only valid for a maximum of 7 days from the moment the funds are credited to the account balance.

9. Please note that not all games contribute equally toward wagering the bonus. The contribution rates for the games are as follows:

• Slots: 100% (except for specific slots listed separately)
• Roulette games: 25%
• Card games: 10%
• Other games: 0%

Please note that not all games are available for play whilst a bonus is active. A full list of these games can be found on Forbidden Bonus Games.

10. Unless otherwise specified in the individual Bonus Terms and Conditions, the maximum bet allowed to be placed whilst a bonus is in its active wagering requirement phase is 5 EUR/GBP/USD/USDT; 8 CAD/AUD. This includes any bet placed whilst the bonus wagering conditions have not yet been completed, and applies to all free bonuses, deposit bonuses, free spins winnings and loyalty scheme bonuses. The maximum bet allowed whilst wagering towards an active bonus with cryptocurrency will be the equivalent of 5 EUR at the exchange rate average on the day of the bets. Maximum bet limit includes bet doubling after a game round has been completed as well as bonus rounds (purchased within the game).

Failure to follow this condition may result in forfeiting the bonus and any winnings accumulated from the moment the bonus was activated.

11. The winnings obtained by using bonuses become available for withdrawal only after meeting the requirements of all wagering rules.

This means that you cannot request your withdrawal until wagering requirements are fully fulfilled.

12. You start playing with real money first, then with bonus money, and as soon as the bonus money is lost, the bonus also gets lost.

• At the end of the bonus period, if the bonus remains valid and the conditions of wagering are not met, all bonus money and winnings are void.
• A Player can request a withdrawal of their deposit before meeting the requirements for bonus wagering. In this case, the amount of the bonus and winnings are void, and the remaining funds, if any, are paid to the Player.
• A Player has the right to cancel any bonuses without proceeding to their wagering, without any loss of their own funds.

13. Bonuses are automatically cancelled upon active balance reaching the amount of 0.05 EUR/USD/GBP/CAD/AUD/USDT; 0.000001 BTC; or less. This term only applies to balance tied to a bonus, i.e. deposit + bonus, or a bonus only (in case of a no deposit bonus), and doesn't apply to funds on a Player's balance gained from other deposits or bonuses.

14. Only one bonus can be activated at a time. Deposit bonuses cannot be combined.

15. A Player has the right to refuse any bonuses from the Casino.

16. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited and may lead to winnings being voided upon review.

17. When gambling with bonus funds, all the winnings requested for withdrawal pass a check prior to payment processing. The Casino reserves the right to request the Player to confirm personal data and payment method data as a result of the check.

18. The use of bonus funds purely to progress through the bonus stages is prohibited, particularly in the cases when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach the bonus feature), and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 and the bonus feature) are completed with cash bets when bonus funds have been forfeited, lost or wagering has been met, and converted to cash. All the winnings gained during that play may be considered void.

19. The Casino has the right to revoke any bonuses and winnings, as well as to confiscate all the money in the account if it has been obtained dishonestly or in violation of these rules.

Sports

1. General

All Sports bonuses are strictly limited to one per: individual and their family, residential address, email address, IP address, phone number, account number, credit/debit card, e-wallet, payment system account (e.g., Neteller, Skrill), and per device (computer, mobile phone, tablet, etc.).

All players are eligible for Sports bonuses unless the promotion is restricted by country, and the player is a citizen of one of those restricted countries.

If you are found to have placed dishonest bets or abused a Free Bet promotion, Lucky Twice reserves the right to cancel any winnings associated with that activity.

All bonuses are applied according to the UTC time zone.

Only one bonus can be active at a time. Deposit bonuses cannot be combined.

Players have the right to decline any bonus.

The bonus is credited in the currency selected as the account’s primary currency at the time the bonus is awarded.

If any strategy or activity is used that violates our Anti-Fraud Policy (as outlined in our Terms & Conditions), any resulting winnings will be deemed void and will not be paid.

A minimum 1x turnover of the deposit amount is required on Sports (with minimum odds of 1.5 per leg) or 3x turnover on Casino before a withdrawal can be requested.

Lucky Twice reserves the right to restrict players from claiming Sports bonuses at its discretion. If such bonuses are disabled for a player, they will be notified via email.

2. Free Bets

There are three types of Free Bets, which will always be specified in the bonus name:

Free Bet – Winnings are credited excluding the value of the free bet.

All Win Free Bet – Winnings are credited including the value of the free bet.

No Risk Free Bet – A risk-free bet where the stake is returned as cash if the bet is lost.

The Free Bet feature is optional and not guaranteed in all promotions.

Free Bets are available only in the “Sports” and “Live Betting” sections.

The amount of a Free Bet cannot be changed — it is fixed and automatically assigned.

Each Free Bet can be activated only once. If a player replaces an active Free Bet with another, the previous one will no longer be available.

In a coupon using All Win Free Bet, a partial win will be treated as a loss.

Cashout, Auto Cashout, and partial cashouts are not available for Free Bets.

Unless otherwise stated in the Individual Terms and Conditions, any winnings from Sports Free Bets are capped as 2,000 in EUR/USD/GBP/CAD/AUD/USDT

For other cryptocurrencies, the maximum winning limit will be calculated based on the EUR equivalent at the time of cashout processing.

Any winnings above the cap — including amounts generated from further play using bonus winnings — may be forfeited.

PROMOTIONS AND REWARDS

1. Cashout Limits

Maximum cashout from the Welcome offer is 5,000 EUR/GBP/USD/CAD/AUD/USDT or currency equivalent. For crypto users, maximum cashout is limited to twice the amount of the initial deposit. Any excess may be voided.

Maximum win resulting from the Welcome offer free spins is 300 EUR/GBP/USD/CAD/AUD/USDT or currency equivalent.

Unless specified otherwise in the individual Bonus Terms and Conditions, any bonus winnings from any deposit bonus will be capped to a maximum of 5000 EUR/USD/CAD/AUD/USDT. For crypto users, equivalent EUR values are calculated at cashout. Any winnings over this amount will be forfeited.

2. Currency Conversions (for promotion and bonus offers)

Base currency used at Lucky Twice is EUR, which will use the following conversions for FIAT currencies:
Base / Conversion
1 EUR = 1 USD/GBP/CAD/AUD/USDT

Cryptocurrencies minimum and maximum will be reflected up to the maximum in EUR at the exchange rate.

3. Redeemable Comp points

• For every 20 EUR real money bets made you earn 1 redeemable and 1 status point as per following contribution:
  Slots: 100%,
  Roulette: 25%,
  Blackjack/Baccarat 10%).
• Having at least 250 points you can exchange these points for a 5 EUR bonus. Having a higher vip level provides you with more profitable exchange rates.
  Bronze 250 points = 5 EUR/GBP/USD/CAD/AUD/USDT.
  Silver 1,000 points = 20 EUR/GBP/USD/CAD/AUD/USDT.
  Gold 4,000 points = 150 EUR/GBP/USD/CAD/AUD/USDT.
  Diamond 10,000 points = 500 EUR/GBP/USD/CAD/AUD/USDT.
  Sapphire 30,000 points = 2,000 EUR/GBP/USD/CAD/AUD/USDT.
  Malachite 50,000 points = 4,000 EUR/GBP/USD/CAD/AUD/USDT.
  Iridescent 100,000 points = 10,000 EUR/GBP/USD/CAD/AUD/USDT.
• For example, if you are at Silver level you can either convert multiple times 250 points in 5 EUR every time or save points and convert 1,000 points in 20 EUR. These bonuses have a 40x wagering requirement

4. No Deposit Bonus and No Deposit Free Spin

• If you have not already made a deposit with Lucky Twice Casino before receiving a No Deposit Bonus or No Deposit Free Spin, any bonus winnings will be capped to a maximum amount of 200 EUR/GBP/USD/CAD/AUD/USDT or currency equivalent. Any winnings over this amount will be forfeited (inclusive of any amount generated through subsequent play with the redeemed bonus winnings).
• If you have already made a deposit with Lucky Twice Casino, any bonus winnings from a No Deposit Bonus (free offer/goodwill gesture) will be capped to a maximum of 5,000 EUR/GBP/USD/CAD/AUD/USDT or currency equivalent as soon as the wagering requirements of this bonus are met. Any winnings over this amount will be forfeited (inclusive of any amount generated through subsequent play with the redeemed bonus winnings).
• If you have already made a deposit with Lucky Twice Casino, any bonus winnings from a No Deposit Free Spin (free offer/goodwill gesture) will be capped to a maximum of 300 EUR/GBP/USD/CAD/AUD/USDT or currency equivalent as soon as the wagering requirements of this bonus are met. Any winnings over this amount will be forfeited (inclusive of any amount generated through subsequent play with the redeemed bonus winnings).

The Lucky Twice Casino reserves the right to amend and supplement these terms at any time.